Unless properly configured, third party software (Internet security, pop-blocking, or anti-virus programs) can interfere with the Software's features and functions.
For instructions, please select any software you have installed:
Please disable your BellSouth Popup Blocker by following these steps:
Please follow these steps to adjust your EZ Firewall security settings:
To use the Software with Freedom, please follow these steps:
To use Kerio Internet Security Software with the Software:
To use the Software with McAfee products, please follow these steps:
To use the Software with Norton products, you may have to create a specific rule allowing pop-ups on Our Software on the Site.
Here's how to create a rule with 2003 Norton products:
To use the Software with Proxomitron, you may need to change some web settings. Please disable the following options in Proxomitron:
To use the Software with Telus, please follow these steps:
To use ZoneAlarm Pro with the Software:
If you have other third party security software installed and are experiencing problems using the Software, we suggest disabling the software for testing purposes, clearing your browser's cache, and attempting to use the Software again.
If disabling the software resolves the issue, but you'd still like to use it in conjunction with the Software, we suggest contacting the software support team for that product. They should be able to recommend settings that allow the Software to work unimpeded.
For instructions, please select your browser below:
In Firefox for PCs:
In Firefox for Macs:
In Internet Explorer 6.x:
In Internet Explorer 7:
We're sorry, but other browsers are not fully supported by the Software, and may not work properly with all Software features and functions.
In some cases, it may be necessary to clear your cache more than once.